Practice area

Consumer Disputes

Complaints against service providers, insurers, builders and banks before the consumer commissions.

What we do

Typical matters

  • Repudiation and short settlement of insurance claims
  • Delayed possession and builder disputes
  • Deficiency in banking and financial services
  • Medical negligence complaints
  • Unfair trade practice and misleading advertisement

The consumer commissions offer a quicker remedy than a civil suit for deficiency in service and unfair trade practice, and the firm conducts complaints through the district, state and national commissions.

The recurring matters are insurance repudiation, delayed possession of a flat, and deficiency by a bank or service provider. These are decided largely on documents, and the outcome usually depends on what was placed on record with the complaint.

Principal statutes

  • Consumer Protection Act, 2019
  • Consumer Protection (E-Commerce) Rules, 2020
  • Insurance Act, 1938 and IRDAI regulations

Speak to us about a matter

A first conference establishes what the dispute is, what the record shows and what remedy is open. Nothing on this page is legal advice.

Contact the firm

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